SignalNZBPrivacy Policy
Website visits and free downloads
You can browse signalnzb.com and download SignalNZB Free without an account. Our web host receives your IP address and the pages or files your browser requests. Its access logs may also include the time of the request and browser information. We use this information to deliver downloads, investigate errors and keep the website secure.
Contact messages
When you use the contact form, we send your email address, message and any name you enter to our support inbox in Gmail so we can respond. We use temporary counters based on a hash of your IP address to limit spam.
Pro purchases and Stripe checkout
When you choose Get Pro, you enter your email address, payment details and any required billing information on Stripe’s checkout page. Stripe processes your annual subscription and makes billing information, including your email address and payment status, available to SignalNZB so we can manage your subscription and help with purchases. If you pay by card, your full card number goes directly to Stripe. See Stripe’s Privacy Policy for details.
When you return from Stripe, our download page sets a cookie in your browser for up to 24 hours. It contains a checkout reference that lets us check the purchase and subscription status with Stripe before delivering the Pro installer. We keep a separate purchase record linking the checkout reference to your Stripe subscription so we can find the transaction if you need help.
To view invoices, update your payment method or cancel your subscription, choose Manage subscription under SignalNZB Pro. This opens Stripe’s customer portal.
Activating and renewing Pro
Pro sends your licence key to signalnzb.com when you activate the app and when it checks for renewal. The website uses the key, your subscription reference and paid invoice periods to confirm when your access ends. The app saves the key and a signed confirmation under your Windows account so you can keep using Pro offline through the paid period it last verified.
After payment, we email your full licence key to the address on your Stripe purchase. If you request another copy, we use the email address you provide to look up the purchase with Stripe and send the key to the address on that purchase. To limit repeated requests, we temporarily count requests using hashed email and IP addresses.
The email may also include a private installer link that expires after 15 minutes. Opening it sets a short-lived cookie so we can verify your paid access when you download. Keep the email private because the key activates your subscription.
What stays on your PC
SignalNZB Free and Pro each keep a separate Windows profile. SignalNZB encrypts your saved news-server login for your Windows account. It also stores your download folder, browser home page and, in Pro, any bookmarks you save. The local queue keeps NZB files, release titles, progress and output paths so you can resume downloads and find completed files. Adding an NZB from your PC in Pro copies it into this queue.
What your news server receives
When you test a connection or download a release, SignalNZB connects to the configured news server. The server can see your IP address and receives any username and password needed to sign in. During a download it receives the article identifiers from the NZB. Free connects to its preconfigured news server. Pro connects to the servers you enable.
Websites you open in the app
Websites you open in SignalNZB, including the Usenet indexer and the news server provider’s website, receive your page requests, IP address, searches and any information you enter on their pages. The built-in browser keeps cookies and other site data on your PC so you can stay signed in. Where a site supports password saving, the browser can remember a password if you choose Save. Account and payment information entered at checkout goes to the provider and any payment service it uses. Those services handle it under their own privacy policies.
Updates and optional software
SignalNZB checks signalnzb.com for updates when the app opens and every six hours while it runs. In current versions, the app downloads a new release only when you select Install update. When Pro downloads a new release, it sends your licence key to signalnzb.com to verify your subscription. If you choose to install VLC, the app contacts a download mirror. These services receive the requests and your IP address.
Managing your data
You can review or change server settings in the app. Use Downloads → Remove all to clear the queue and its history. Files already delivered to your download folder stay there until you delete them.
Uninstalling leaves the old profile on disk. Reinstalling starts a fresh profile. To erase the old settings, queue and browser data, keep any files you want, uninstall the edition, then remove its data folder in File Explorer.
- Free
%LOCALAPPDATA%\SignalNZB- Pro
%LOCALAPPDATA%\SignalNZB-Pro
For access, corrections or deletion relating to your news server or indexer account, contact that provider.